FAQ Help for Wallet Status
Wallet questions are easier to resolve when you compare the status shown in your cashier with the receipt you kept. Our FAQ explains how DANA, OVO, GoPay, QRIS, bank transfer, and virtual account entries move from pending to confirmed, without asking you to guess which screen matters. It also separates an account-access issue from a wallet-status issue, so you can follow the
relevant answer before opening a support request. Read this page before funding your balance, then use the account menu to continue.
- DANA
- OVO
- GoPay
- QRIS